Learning Centre
Troubleshooting
Faults, tripping circuits, app issues and slow charging explained.

Most faults come down to a protection device doing its job, a Wi-Fi dropout, or a scheduling conflict.
What this topic covers
The circuit keeps tripping
Usually moisture, a damaged cable or an incompatible device — worth investigating, not resetting.
Charging is slower than expected
Check the car's onboard limit first, then whether solar or load management is throttling it.
The charger has dropped off Wi-Fi
Garages at the edge of coverage often need a mesh node nearby.
The car did not charge overnight
Almost always a duplicate schedule — set it in one app only.
Key facts
- Never keep resetting a tripping RCD — it's protecting against a real fault.
- Inspect cables and connectors periodically for heat damage.
- We can diagnose most issues remotely before attending.

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