Learning Centre

Troubleshooting

Faults, tripping circuits, app issues and slow charging explained.

Troubleshooting — home EV charging on the Sunshine Coast

Most faults come down to a protection device doing its job, a Wi-Fi dropout, or a scheduling conflict.

What this topic covers

  • The circuit keeps tripping

    Usually moisture, a damaged cable or an incompatible device — worth investigating, not resetting.

  • Charging is slower than expected

    Check the car's onboard limit first, then whether solar or load management is throttling it.

  • The charger has dropped off Wi-Fi

    Garages at the edge of coverage often need a mesh node nearby.

  • The car did not charge overnight

    Almost always a duplicate schedule — set it in one app only.

Key facts

  • Never keep resetting a tripping RCD — it's protecting against a real fault.
  • Inspect cables and connectors periodically for heat damage.
  • We can diagnose most issues remotely before attending.
Electric car charging in the driveway of a contemporary Sunshine Coast home at dusk

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